Hotel San Montano Ischia

La Privacy policy del San Montano






Privacy Policy of San Montano Resort & SPA Ischia:

PRIVACY POLICY of San Montano Resort & SPA:
and web site: www.sanmontano.com

According to the provisions of Law n. 675 of December 31, 1996, Decree No. 196 June 30, 2003, as amended.

Company name and Registered Office: Albergo San Montano Srl company with a sole shareholder, Via Rosario 1 - 80076 Lacco Ameno - Ischia Island NA CF and P. IVA 00454380635 VAT Registration with the Office of the Registrar of Companies of Naples NA- 271,422, REA 271422. Capital Paid 850,000.00 euro.

SANMONTANO@PEC.IT -

Information we collect

On every occasion of contact or interaction with the host and in all other aspects of our work, we may collect personal information. This personal information may include: your contact information; information related to your booking; participation in a loyalty program and / or use of codes to access preferential rates; participate in contests or marketing programs; information about the purchase and receipt of products or services; personal characteristics, nationality, passport number and date and place of issue; History of the trips; payment information; guest preferences; preferences with respect to marketing and communication; vehicle information that you introduce in our properties; comments and opinions on our portfolio of brands or properties (if identified associated with you or to you); affiliate or partner frequent flyer programs in the field of transport and registration number; hotel packages, airplane and car booked; groups you associate for hotel stays; information needed to manage your reservations and your stay at the San Montano Resort, including the details of the transaction and correspondence.

Cast reserved customers could request demographic data or other personal information.
Local laws may require the collection of additional personal information during registration / check-in at our hotel.
At our properties we can also use CCTV cameras and other security measures that can display or record images of guests and visitors in public areas and information related to your location in our property by key card and other technologies.

Event profiles: If you plan to organize an event with us, we will adjust the specific event or meeting, the date, the number of guests, details on rooms for guests and, for corporate events, information on your organization (name, annual budget, number of sponsored events per year). We also collect information on the guests that are part of your group or event. If we do visit within a group, we can request your personal information to the group and we can send commercial information later to stay with a group or participation in an event. If we do visit as part of an event, we may share your personal information with the organizers of events so that they can put yourself in the event. If you are an organizer of events, we can also share information about your event with providers of third-party services that may send you information on services for commercial events.

Social media: If you choose to participate in tenders or social media activities sponsored by the San Montano Resort, we may collect certain information extracting them from your social media profiles, in line with your settings in the service of social media, such as location, check-in, activities, interests, photos, status updates and the list of friends. You'll have to agree to be bound by the terms, conditions and privacy policies of the social media site used. Remember that San Montano Resort is not responsible for your activities on social media sites.
Information we collect from third parties

Newsletter registration: registration is not mandatory. If you sign up you will receive information and promotional rates inherent in San Montano Lacco Ameno Resort.
You may also receive further benfits to stay at our hotel. Your email address will not be sold to third parties, without prejudice to the obligations of the Privacy Act no. 675 of December 31, 1996, Decree 30 June 2003 n. 196 and subsequent amendments. For registration you can use the address or addresses newsletter at sanmontano.com relating to sales promotions as flash at sanmontano.com

Using your personal information

We use your personal information to provide the services required at the San Mountain Resort & Spa. We also use your personal information to communicate news about the program of events and meetings and to access specific information for administrative matters. In addition, we may use your information to: improve our services; provide the level of hospitality that you expect from us; to make sure our site, products and services offered are to your liking; process enrollments and applications; and facilitate the collections. We use the information to provide or even offer you newsletters, promotions and special offers, and other marketing communications, marketing communications to create awareness of products or services, to conduct surveys, or we could make contests, sweepstakes and other contests.

We provide these communications online, by mail, telephone, mobile / text messaging (including SMS and MMS) and traditional mail. We may also aggregate your personal information with data from third parties for the purpose of cleaning and analyzing data.

How we share your information

Billing, the billing information will be shared with the provider of credit card and probably, if you use a company credit card, with your employer.
Group events or meetings: If you visit San Montano Resort for an event or meeting, information collected for the planning of the event or meeting they may be shared with the organizers and, if appropriate, with guests who organize or participate in all ' meeting or event.
Business partners: We may occasionally work with other companies to provide products or services and share your information with our business partners to be able to offer such products or services. For example, we receive assistance from our trading partners for a rental car or other services and share with them your personal information to provide the services requested.
Co-sponsors of promotions: We may co-sponsor promotions, contests, prize draws, competitions or contests with other companies or provide prizes for competitions and contests sponsored by other companies. If you sign up for one of these sweepstakes or contests, we may share your information with co-sponsors or external sponsors.
Services available in the properties: We may share your personal information with service providers at the properties that offer concierge services, spa treatments, golf or dining experiences. Many of these activities have not yet been put in place, but we may decide to do so in the future.

Service Providers: We rely on service providers to offer guests some services and products, such as to facilitate administrative functions and information technology operations, billing by credit card.
The online booking service is delivered via the Vertical Booking software owned by AEC Advertising and Electronic Commerce LTD - Piazza Pontida, 7, 24122 Bergamo (Italy) CF and P.Iva 02657150161 | REA: BG-312569 | Share capital € 100,000 iv; www.verticalbooking.com website.

In addition, the San Montano Resort & Spa may disclose personal information to: (i) comply with the law, (ii) respond to requests from governmental or public authorities, (iii) comply with a valid legal process, (iv) protect rights, privacy, safety or property of Albergo San Montano Srl, site visitors, guests, employees or the public, (v) allow us to implement the available remedies or limit the damages that we may sustain, (vi) enforce terms and conditions of our websites, and (vii) respond to an emergency.

Other information

By visiting and interacting with this website, www.sanmontano.com and third parties with whom the company has a contract for the provision of services may collect other information (for example, a catalog of the site pages visited and the number of visits to our sites). To gather this information we use cookies and other technologies (see our Cookie Policy).
We may also aggregate or anonymize personal information (for example, we may aggregate personal information to calculate the percentage of our users with a particular area code) or gather demographic information such as date of birth, sex and marital status.

Since the Other information does not identify you personally, this information may be disclosed for any purpose. In some cases, we can combine the information with other personal information. If we combine the personal information and other information, these data will be treated as personal information, as set out in this Statement.

Confidential

The term "confidential information" means information on your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership. Generally we do not collect sensitive information unless it is provided voluntarily by the user. We may use information you have provided on your health to serve you better and meet your particular needs.

nformation personal children

We do not knowingly collect personal information from children under 18. The parent or legal guardian should not allow your child to enter personal information without their consent.

Links to websites of third parties

Our site may contain links to websites of third parties. We point out that the San Montano Resort is not responsible for the collection, use, management, sharing, or disclosure of data and information by such third parties.

Web sites of other third parties include the landing page of the high-speed Internet provider of our hotels, as well as social media sites (such as Facebook and Twitter) on which the San mountain Resort may have accounts or fan page where you can publish information and materials.
We are currently developing our presence on the following socialmedia:
Facebook, Youtube, Instagram.
The map display is via the San Mountain Resort Google My Business, already known as Google Places, and altrsì already known in the past as the Google Maps or other similar names.

Socialmedia others could be added in the future.

If you provide information on third-party sites, we will apply the privacy policy and terms of use of the service of those sites. We invite you to read the privacy statements of Web sites you visit before submitting personal information.

Protection of personal information

Albergo San Montano Srl will take the appropriate measures to: (i) protect personal information from unauthorized access, disclosure, alteration or destruction, and (ii) ensure that personal information is accurate and up to date. We also try to invite affiliates and service providers with whom we share your personal information to commit to keep such information confidential. For online transactions, we use technology to adapt and protect the personal information submitted through our website. However, unfortunately, no security system or transmission of data on the Internet can be considered completely safe.

To protect your privacy, please do not enter sensitive personal information in e-mails you send us. There send the numbers of your credit card or any other personal information confidential email.

We do not contact you by phone, text message or email to ask your confidential personal information or data of your credit cards. We will ask sensitive personal information or data of your credit card by phone only during the booking of a stay or a promotional package by telephone. Should you receive this kind of request, please do not respond. Also, please notify us at desk@sanmontano.com

Change and access to your personal information

To the extent required by applicable law, you can request to be notified on the management on our part of your personal information and, where appropriate, request the updating, correction and / or suppression of the personal information we maintain in our active database. We will make all required updates and changes within the time specified by the relevant laws and, if permitted by law, we may charge a fee to cover the costs of response to the request. Such requests must be sent in writing to: Albergo San Montano Srl Via Rosario 1-80076 Lacco Ameno (Isola d'Ischia) (Na) Italy. To protect your confidentiality, we can only respond to such requests through the e-mail address with which you registered or you have provided. Please remember that if you make such a request, we may not be able to guarantee the same quality and variety of services to which you are accustomed.

Retention of personal information

We keep your personal information for the period of time necessary to fulfill the purposes set out in this Statement, unless required or permitted by applicable law a longer period of storage of information.

Choices: Marketing Communications

If you provide your contact information (mailing address, fax number, e-mail or telephone number), agreeing to receive promotions and / or advertising materials we provide you with information about our products or services or invite you to events by e mail, phone, cell phone, text messaging (including SMS and MMS) or email.
Otherwise your information will be used to handle your request for a possible booking, your booking, the administration and practice of your stay at the San Montano Resort & Spa and related services.

If you use our code fidelity to access confidential rates, you will receive further communications from us, and you will receive from us e-mail to stay ragguagliarti subsequent activation of other special offers, or preferential rates in general. If you choose not to receive these emails, we can not keep changes in the code and the related access to preferential rates.
Please note that these rates are preferential tariffs visible on our booking system, Vertical Booking, through the use of an alphanumeric code that is inserted into the booking system at the moment you make the booking online.

If you prefer not to receive promotional materials by email from us, you can cancel at any time sending using the unsubscribe function in the email you receive from us, you can use the tool to delete this in our newsletter or write at newsletter@sanmontano.com or at desk@sanmontano.com. Responsible for the privacy of the website: Massimo Bizarre

Website and cookies
Our official website is exclusively at the web: www.sanmontano.com. The site is hosted by Pointel Communication SpA P.iva: 07428820638 - Via De Gasperi, 19-80074 Casamicciola Terme - Tel. 0813334711info@pointel.it.
For online bookings we use the software owned by Vertical Booking AEC Advertising and Electronic Commerce LTD - Piazza Pontida, 7, 24122 Bergamo (Italy)
CF and P.Iva 02657150161 | REA: BG-312569 |.
For our mailing service use MailUp MailUp® Viale Francesco Restelli 1-20124 Milan, Italy - Tel +39 02 71040485 - VAT 01279550196.

MANAGEMENT OF COOKIES AND OTHER TECHNOLOGIES

San Montano Resort & SPA uses the following cookies:
Types of cookies:

Technical cookies: We use cookies for the technical operation of the site nomrale

Cookie functional: when the present version of the site does not use cookies to customize the display and functional use of the site, we could do it in the future.

Analytical cookies: We use cookies to collect analytical datiaggregati and anonymous about your visits to the website, the nationality, and the problems connected with the proper operation of the site.

Business cookies: We use third-party cookies to regular advertising, designed to display customized advertising on our web site or on other sites (such as movies saint mountain on youtube). This activity called "retargeting", is based on the activities of navigation and is designed to publicize the saint mountain as a user navigates to persuade him to book the St. mount directly on the official website from which will then be directed to our booking software vertical booking

 

Our cookies

Cookies for operating analyticis google, google statistics program.
Cookies Site freetimeanddate.com (inherent clock automatically on the website)
Site sanmontano.com cookies and Google Analytics (statistics anonymous)
Cookies vertical booking (booking system which can be accessed via a link from the quick menu or to reserve https://reservations.verticalbooking.com/.

2) If you want to remove or block cookies on your device at any time, you can update your browser settings (consult the "Help" menu of your browser to learn how to remove or block the cookie). The San Montano Resort is not responsible for the settings of your browser.

You can find instructions on how to apply and simple to manage different types of cookies on your web browser at:
www.allaboutcookies.org.
You can also find a good summary of how to manage Flash cookies at:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Remember that decline cookies can affect your ability to perform certain transactions on the site and on our ability to recognize your browser from one visit to the next.
To delete all the cookies left behind by Web sites you've visited, we offer a number of links where you can download three programs that allow you to delete the Cookie tracking:
http://www.lavasoft.com/products/ad_aware_personal_security.php
http://www.spybot.info/en/download/index.html
To learn more about interest-based advertising and to choose our sellers and other advertisers do not use Cookies to shape the content and advertising tailored to you, visit:
http://www.networkadvertising.org/managing/opt_out.asp and
http://www.aboutads.info/choices.
A great help to remove any third-party cookies can be given by the following website:
http://www.youronlinechoices.com/it/

Tips for eliminating "Manual of cookies by popular browsers:

CHROME
In the toolbar of the browser, select the Chrome menu.
Select Tools.
Select Clear browsing data.
In the box that appears, select "Cookies and other site and plug-ins" and "Images and cached files."
In the top menu, select "All" to delete all content.
Select Clear browsing data.

MOZILLA FIREFOX
From the menu toolbar, select Privacy, and then choose between the two text links for the removal of all history or to remove individual cookies

INTERNET EXPLORER: click gear icon, click Internet Options, General tab ciccare, down on this same tab click on "Delete ....", Delete cookies.

SAFARI
From the horizontal toolbar, choose "History", then down to all select the "Clear History and website data". Using the drop-down menu that will open in the box you can decide whether to delete the last hour of a business or all data.

OPERA BROWSER
Icon in the upper right (dotted lines), click and select Preferences, then click Privacy and Security, then click Delete Browsing Data (choose whether to delete only the cookies or other).
Contact

For any questions about our Privacy or on how the San Montano Resort manages your personal information, please e-mail us at privacy@sanmontano.com

 

 

San Montano Resort & SPA